June 1st 2010
Dear Mark:
On behalf of everyone at WXXI, please accept my sincere gratitude for your continued support of the WXXI Auction. Your generous donation helped EXXI raise important revenue which supports the programs and services this community relies on every day.
This year’s 42nd Annual Auction was a tremendous success. More than 2000 auction buyers bid $230,000 for over 5000 items donated by hundreds of individuals and companies in the area. We are thrilled to welcome over 600 new donors, as well as welcome back thousands of steadfast donors, like yourself, that continue to support WXXI year after year. This kind of success would not be possible without generous people like you. Thank you!
We wish you the best in the coming year and look forward to working with you again next year in support of WXXI!
Best Regards,
Norm Silverstein
August 22, 2008
Mark,
I brought my car in for service today and wanted to let you know how much I enjoyed dealing with GRACE AUTO REPAIR.
Your prompt, courteous, and honest service was greatly appreciated.
It is nice to have a business like yours I the Webster area.
Sincerely,
Tom Retziaff
January 4, 2011
Dear Mark,
As you know I recently have experienced the need for repairs to be made on my 2007 Ford F150. On all the occasions Grace Auto Repair has provided a quick response on the fix at a fair price. Additionally, Grace Auto Repair has extended excellent customer service. In my opinion, based on my past experiences, the Grace Mechanical Teams’ customer service is far above what I have been extended in the past dealings with other auto repair providers. I want to express my appreciations for Outstanding Customer Service you have extended to me. I feel confident in recommending Grace Auto Repair to my friends and colleagues.
Regards,
John P. Sugar
October 13, 2010
Hi Mark,
I am taking some classes at St. John Fisher College and got this inquiry on our class Facebook page about finding an honest repair shop:
“Where would be an honest repair shop around Rochester that doest inspection + oil change and won’t overcharge or force you to buy auto parts or mess around with stuff because they see a girl customer?” Elaine Huang
My reply post: For honest car repairs, I like Grace Auto Repair on Empire Blvd in Webster. A number of our Boy Scout Troop Families go there. Tell the owner Mark Spencer that you know me and mention Troop 163. I can give you a discount card from a stack he gave us. Very hones, high integrity place. 722 Ridge Rd., Webster 671-3470.
I hope you don’t mind that I offered her a discount card. She is a med student and lives in the city and I was hoping to interest her in making the trip. I posted the reply on her Facebook but my 78 other class colleagues will see it also. Many of these folks are no in town and will need an auto repair shop at some point.
Thanks. I hope she takes my advice!
Margaret Helber
February 2, 2009
I wanted to take a minute and thank you so much for being a huge blessing in many ways.
My roommate, Sarah Farnand, whom I know you know very well, is very blessed your expertise, service, and person concern regarding her vehicle. I have been to Grace Auto myself, for a car inspection and know full well I will continue to be a loyal customer. Not only because of my own positive experience, but Sarah’s as well.
I cannot thank you enough for taking care of my sister in Christ, providing us both peace of mind (as women) that we 1. Have somewhere we can go that is truth worthy 2. Receive great service and expertise and 3. That is a Christian owned business that actually puts works or a title into action.
Thank you again for your dedications in your job and in your loyalty and service to our Lord Jesus Christ. It does not go unnoticed.
Andrea Montanarella
Mark,
We just wanted to thank you for taking the time to fix our wheel barrel so that we continue to keep the outside of our home beautiful!
Your kindness and generosity is much appreciated,
Sincerely,
The staff and volunteers of The Webster Comfort Care Home
March 29, 2009
Dear Grace Auto,
Over the past few months I have brought my car in various of times to get fixed. Each time I have brought my car in, I have been blessed by your services and ministry! I cannot thank you enough for all your hard, thorough work! I have already recommended your business to many of my family and friends! I look forward to working with you in the future! Thank you all again. May the LORD richly bless your business for your generosity!
In Christ,
Sarah Farnand